Packages
Elevating Possibilities
Recognising the Diversity of the Hospitality Industry
In the dynamic hospitality industry, finding the right talent—chefs, servers, managers—is critical to your success. At Cookaburra, we’ve built a reputation as a trusted partner, connecting hospitality leaders with top-tier candidates.
Our mission is to deliver results with a risk-free, personalised approach: you pay only when we find the perfect fit. With deep industry expertise and direct CEO support, we streamline your hiring process and build teams that drive your business forward. Discover our Professional and Premium packages to elevate your workforce today.
Payment & Risk Protection
No Placement, No Payment
You only pay when we successfully place a candidate—zero risk, all reward, eliminating financial worry by ensuring no money is wasted on unsuccessful efforts!
Up to 12 Weeks Rebate or Free Replacement
If things don’t work out within 12 weeks, we’ll refund you or find a replacement at no extra cost, reducing the risk of a bad hire sticking around and offering peace of mind with a safety net!
Competitive Market Commission
commissions tied to your new hire’s first-year earnings—fair, transparent, and rewarding, addressing overpayment concerns by aligning costs with industry standards and candidate value!
Up to 20 Weeks Rebate or Free Replacement (Premium Package Extra)
If it doesn’t work out within 20 weeks, we’ll refund or replace—no questions asked, offering an even longer safety net to minimise risk for premium clients!
Recruitment Preparation
1-Hour Discovery Session
We kick off with a focused hour to understand your needs, team, and vision, preventing mismatched hires by ensuring we fully grasp your unique requirements upfront!
In-Depth Job Description
We craft detailed, standout job descriptions to attract the right talent for your kitchen or front-of-house, solving vague or unappealing postings that fail to draw quality candidates!
Salary Benchmarking
We analyse market rates to help you offer competitive pay that attracts talent, solving under- or overpaying to ensure you stay competitive without breaking the budget!
Cultural Fit Assessment (Premium Package Extra)
We evaluate candidates to ensure they vibe with your team’s unique energy, reducing turnover by matching hires to your workplace culture.
Candidate Vetting & Selection
Industry Expertise
We leverage over 14 years of firsthand industry experience and deep knowledge of hospitality demands—like seasonal swings or role-specific needs—to solve staffing missteps, ensuring clients get practical, informed solutions.
Candidate Right-to-Work Checks
We confirm every candidate’s eligibility to work, eliminating legal risks and delays from hiring those without proper documentation, so you’re always compliant.
Professional Candidate Screening
We vet every applicant thoroughly, cutting through the clutter of unqualified candidates, so only the best make it to your table, sparing you the hassle of sorting resumes.
Candidate Shortlist
You get a curated list of top contenders—no fluff, just the best fits—preventing overwhelm by narrowing down options to only the most suitable candidates.
Placement Process
Candidate 1-2-1 Pre-Interview Briefing
We prep each candidate personally to ensure they’re ready to impress you, reducing awkward or unprepared interviews and saving you time and frustration.
Rapid Response Staffing
Need staff fast? We deliver quality hires at lightning speed, addressing urgent staffing shortages that can disrupt operations in busy hospitality settings.
Post-Placement Support
4-Week Performance Tracking
We check in after four weeks to ensure your new hire is hitting the mark, catching early issues with fit or performance to avoid prolonged mismatches.
20-Week Performance Tracking (Premium Package Extra)
We monitor your hire’s progress up to 20 weeks for lasting success, providing extended oversight to catch and fix issues well into the role.
Onboarding Support (Premium Package Extra)
We help your new hire settle in smoothly with tailored onboarding guidance, easing their transition and preventing early dropouts due to poor onboarding.
12-Week Performance Tracking
At 12 weeks, we follow up to confirm your hire’s success and satisfaction, providing longer-term assurance that the placement is working out.
Retention Guarantee
We stand by our placements with a promise to support their long-term success, easing worries about staff turnover by ensuring a focus on retention.
Retention Consultation (Premium Package Extra)
Get expert advice on keeping your talent happy and engaged long-term, tackling high turnover rates with proactive retention strategies.
Client Communication & Feedback
24/7 Direct CEO Contact
Reach our CEO anytime—day or night—for personalised support, solving slow or impersonal communication by offering you direct access to decision-makers.
Candidate/Client Feedback
We gather insights from both sides to fine-tune the process and your experience, preventing miscommunication or dissatisfaction by keeping everyone aligned.
We’re here to help you find the perfect fit for your hospitality team or to assist with any inquiries you may have.
Professional Package: Reliable Recruitment, Simplified
Our Professional package offers a cost-effective, comprehensive solution for hospitality businesses seeking quality candidates without complexity. With a No placement, No Payment structure, you pay competitive market commission on the candidate’s first-year salary 14 days after they start, backed by up to 12 weeks of free replacement. Services include a 1-Hour Discovery Session, In-Depth Job Descriptions, Online and Social Media Advertising, Candidate Sourcing, Screening, Pre-Interview Briefings, Right-to-Work Checks, Shortlisting, Salary Benchmarking, 4 & 12-Week Check-Ins, Replacement Guarantee, 24/7 Direct CEO Contact, and Candidate/Client Feedback—ensuring an efficient, trusted hiring process with direct leadership support.
Premium Package: Elite Talent, Unmatched Support
Elevate your hospitality team with our Premium package, designed for businesses needing top-tier candidates and extended support for critical roles. With a No placement, No Payment structure, you pay competitive market commission on the candidate’s first-year salary 14 days after they start, supported by up to 20 weeks of free replacement. In addition to all Professional services, Premium includes Premium Online Advertising, Targeted Search and Headhunting, Cultural Fit Assessment, 20-Week Check-Ins, and Retention Consultation—delivering advanced strategies for cultural alignment, niche talent acquisition, and long-term retention to drive your hospitality business’s success.
