Our Services

Elevating Possibilities

Recognising the Range Diversity Differences of the Hospitality Industry

In the fast-paced hospitality industry, Cookaburra connects leaders with top talent—chefs, servers, managers—using a risk-free, personalised approach where you pay only for the perfect fit. With industry expertise and CEO-backed support, our Professional and Premium packages streamline hiring to elevate your team.

Our Culinary
Clients

Bars
Cafes
Hotels
Bakeries
Gastropubs
Restaurants
Catering Companies
Private Members Clubs

Onboarding & Retention Support

We provide guidance to help new hires adjust quickly and feel valued, solving the problem of early dropouts or disengagement by fostering a smooth start and long-term loyalty through tailored onboarding and retention support.

Permanent Placements

We recruit full-time staff for lasting roles, addressing the challenge of finding reliable, committed workers who keep operations steady and reduce constant rehiring

Candidate Screening

We filter applicants for skills, background, and eligibility, cutting through the clutter of unqualified resumes so clients don’t waste time on bad fits.

Staff Training & Development

We suggest training to sharpen skills—like handling guests or mastering systems—tackling the issue of underperformance and high turnover by boosting competence and job satisfaction.

Wellness & Support Programs

We offer resources and initiatives—like stress management workshops or mental health check-ins—to address burnout and enhance staff well-being, promoting a healthier, more engaged workforce.

Fixed-Term Placements

We find staff for specific durations—like a festival season—solving the need for dependable help during set projects without the hassle of permanent contracts.

Temporary Placements

Coming Soon

Job Advertising

We craft and post job listings to attract the right talent, saving clients the effort and cost of marketing openings while reaching a wider pool.

Industry Expertise

We leverage over 14 years of firsthand industry experience and deep knowledge of hospitality demands—like seasonal swings or role-specific needs—to solve staffing missteps, ensuring clients get practical, informed solutions.

Let us help you determine which package is best suited for your business or assist with any questions you have about our offerings.

Professional Package: Reliable Recruitment, Simplified

Our Professional package offers a cost-effective, comprehensive solution for hospitality businesses seeking quality candidates without complexity. With a No placement, No Payment structure, you pay competitive market commission on the candidate’s first-year salary 14 days after they start, backed by up to 12 weeks of free replacement. Services include a 1-Hour Discovery Session, In-Depth Job Descriptions, Online and Social Media Advertising, Candidate Sourcing, Screening, Pre-Interview Briefings, Right-to-Work Checks, Shortlisting, Salary Benchmarking, 4 & 12-Week Check-Ins, Replacement Guarantee, 24/7 Direct CEO Contact, and Candidate/Client Feedback—ensuring an efficient, trusted hiring process with direct leadership support.

Premium Package: Elite Talent, Unmatched Support

Elevate your hospitality team with our Premium package, designed for businesses needing top-tier candidates and extended support for critical roles. With a No placement, No Payment structure, you pay competitive market commission on the candidate’s first-year salary 14 days after they start, supported by up to 20 weeks of free replacement. In addition to all Professional services, Premium includes Premium Online Advertising, Targeted Search and Headhunting, Cultural Fit Assessment, 20-Week Check-Ins, and Retention Consultation—delivering advanced strategies for cultural alignment, niche talent acquisition, and long-term retention to drive your hospitality business’s success.

We’re committed to supporting your hospitality crew’s mental health—reserve a session to explore expert ways to elevate your team’s well-being.

Wellness: Empowering Hospitality Workers

At Cookaburra, we believe wellness is the backbone of a thriving hospitality workforce. While some larger recruitment corporations don’t even offer perks or benefits, we put our workers first—because they deserve more than the outdated norm. Traditional perks like dining discounts, drinks & nightlife deals often miss the mark—unaffordable for many and fuelling an industry battling substance abuse and burnout. We’re changing that, partnering with studios to provide up to 50% off wellness classes, making mental health and balance accessible to workers after long, stressful shifts. Our mission transcends recruitment; it’s about creating a healthier, happier industry where talent thrives.

Mental health

Place a candidate with Cookaburra, and they gain standout perks—alongside your entire hospitality team, including you, enhancing what you already offer. A mentally thriving team stays longer, and our wellness support elevates everyone.

We connect businesses together.

By facilitating relationships between establishments, we encourage mutual support and cooperation, ultimately enhancing the overall hospitality experience for all involved.